VLINK™ integrates technology into devices that have proven to be the standard in rodent control. The addition of reliable connectivity and 24/7 monitoring of a rodent control program allows for the technician or user to save resources and access real-time data. The benefits of a VLINK™ system include time, labor, and cost savings while providing the highest quality rodent control program possible.

There is no limit to the number of devices that can be deployed at a location. Different types of VLINK™ devices can be used within the same location using the same gateway.

There is no limit to the number of devices that can connect to one gateway.

The VLINK™ app sends notifications when there is activity on the device. Additionally, a daily email is sent summarizing all activity within the last 24 hours.

We offer multiple options to purchase VLINK™ products:

• Choose from pre-packaged site bundles that include 12 devices , 1 gateway, and 1 year of network service.
• Build a system that fits the specific needs of your facility using our system configurator.
• Purchase individual VLINK™ system components to enhance or expand your VLINK™ system.
• Contact our VLINK™ sales team for specialty pricing and service.

You must log in or create an account to purchase products on vlink.victorpest.com. You can do this before you begin shopping by visiting the Customer Login portal; otherwise, you will be prompted to login or create an account during the checkout process.

Once the order is shipped you will receive an email from info@digitalpestmanagement.com asking you to confirm your registration and create a password.

Admin Portal is the webpage view for all your VLINK™ sites, reports, and details. The VLINK™ Admin Portal can be accessed at app.digitalpestmanagement.com.

There is a password reset feature on the VLINK™ Admin Portal login page. Select “forgot password” and enter your email address. You will receive an email with the password reset. If you do not receive an email, please check your spam/junk mail folder.

Reach out to the VLINK™ team to add the user. The VLINK™ team will need their name, phone number, and email address. The new member will receive an email from info@digitalpestmanagement.com asking them to accept the invitation and create a password. This email is time sensitive and will expire. Let the team member know to expect an email. The email may also get caught in a spam or junk mail folder.

An unlimited number of team members can be added to each account.

You can setup an individual to receive a daily email summarizing the previous 24-hours of VLINK™ activity.

There are three levels of permission.

• Technician - Grants access to the site, can edit, add & remove devices, and receive notifications. The user has full access to the VLINK™ admin webpage and mobile app.
• Customer - Grants access to view the site, can receive notifications, and cannot edit any information. The user has access to the VLINK™ admin webpage.
• Notification subscriber – Receives notifications but cannot view the site or edit any information.

There is a one-year warranty on VLINK™ devices. Warranty covers manufacture defaults and excludes damage caused by users.

Tunnel traps include 4AA lithium batteries. VLINK™ mouse tunnel trap batteries will last 3 years or 500 kills. VLINK™ rat tunnel trap batteries will last 3 years or 250 kills. Bait box and snap trap batteries will last 2-3 years. RMS batteries will last XX years.

Yes, the VLINK™ rat unit will catch mice and is capable of eliminating two mice per setting.

VLINK™ Gateways are preset prior to shipping. All that is required is an available wall outlet for power. You will also want to screw in the external antenna to ensure best reception for the gateway. TIP: Read how can I maximize range between devices and gateway to optimize gateway placement at your site.

VLINK™ devices can typically connect with a gateway within 750,000 sq ft. Outdoors, devices can communicate with a gateway up to 1 mile away if there are no obstructions, however, the range in a typical outdoor environment is approximately 0.25 miles. The placement of the device, the placement of the gateway, and the surrounding environment will all impact the trap-to-gateway range.

Placement of the gateway is key for maximizing system range, as the placement of the device may not always be under your control. Here are a few tips for gateway placement:

1. The higher the better – there tend to be more obstructions at ground level at most facilities, both inside and outside. Placing the gateway higher typically limits the number of objects a trap signal must pass through before reaching the gateway - fewer shelves, equipment, bushes, people, etc.
2. Avoid certain materials – placing the gateway within a few feet of signal-obstructing materials such as metal or dense concrete will significantly reduce the range in the direction of that material. It is best to mount the gateway on less obstructive materials, such as wood or drywall.
3. Centralize on your site – placing the gateway at the center of your site will minimize the distance traveled from the furthest device to the gateway.

If you can't find a suitable placement that provides reliable communication between the gateway and traps, consider adding a second gateway to the site.

Join the VLINK™ email list for the latest news on VLINK™ product innovations, business case studies, helpful resources, and more.

We currently send about 1 VLINK™ email per month, though you may occasionally receive additional emails pertaining to recent orders or account activity.

We will only use your email address to share relevant VLINK™ information as described above. You will never receive spam emails from us and we will never share your email with others.

You can unsubscribe from VLINK™ email communications at any time by clicking the "Unsubscribe" link at the bottom of each message.

Note: You cannot opt out of receiving emails regarding order and shipping information that occur after an order has been placed.

Your email address is used to identify you as a VLINK™ email subscriber and cannot be changed.

If the email you used to sign up for VLINK™ emails is incorrect or has changed, you will need to sign up again with the correct email address.

All VLINK™ reps are fully trained to provide you with the answers and solutions that you need. Please complete the Contact Us form on the website and someone will reach out shortly after.

Please send questions to vlink@woodstream.com or call your sales representative.