VLINK™ Customer Experience Survey

The intent of this questionnaire is to gauge your perception of the user experience relating to VLINK™. Thank you in advance for your candid feedback and participation in this important initiative.

1. Please enter your name

2. Company Name

3. Who was your trainer?

4. Installation Date

5. What suggestions would you make for the product to better suit your needs? (Please explain in detail)

6. Which attributes of the Vlink™ web portal have the greatest appeal to you? Please rank the options below according to your preferences.

Daily Area Report

Verification Report

Action Required Page

Heat Map

7. From the following list of attributes, how would you rate the perceived benefit? On a scale of 1-5 where 1 is least beneficial and 5 is most beneficial

Equipment Performance

Data Reporting

Mobile App Design

Customer Support & Service

Sales Support

Web Portal Design

Last two columns

8. How likely are you to recommend Vlink™ to a friend or colleague? Scale of 1- 5 with 1 being very unlikely and 5 being extremely likely

9. Any other observations, comments, or suggested enhancements you would like to share? Please describe:

Sending...

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